How to contact LayerJot Support

How to contact LayerJot Support

LayerJot Support is available through a few channels; SID app, Support Center, or Email.

SID is our free gift to the community, and so is the support.  


SID app

Select the Menu from SID, then "Contact support" to send a message from your phone or web browser.























Support Center

At the bottom of any page of the support center, click "Submit a ticket" and fill out the form.
No need to create an account.



    • Related Articles

    • HUB User Management Panel

      Team Admins may access the user management panel via the Team hyperlink. If the Team name is not a blue hyperlink as seen with the SID Community team below, the user does not have Admin permissions and will need to be elevated by another Admin or by ...
    • Accessing SID

      SID is accessible for use anywhere via phone app or web browser. Find SID for Android in the Google Play Store or Apple App Store by clicking on the icon below. Or access SID from PC or any device at https://sid.layerjot.com Sign up for free with any ...
    • Accessing HUB

      HUB is accessible for use on any web browser. Access HUB at https://hub.layerjot.com Step 1/2 Existing SID users should log in with their SID account credentials. If a hospital user needs to create an account, we recommend using their hospital email ...
    • Creating Instruments

      Please Note: Before creating a new instrument in SID, we recommend performing a thorough search in SID to confirm that it is not already available. Instruments are submitted for approval from the SID menu. Step 1/3 Open the menu. Step 2/3 Confirm or ...